Testimonials


UK & Europe | Australia & New Zealand | North America | Middle East | South East Asia| South Africa

UK & Europe

Thank you for your email. Your service has been first class and I would thoroughly recommend it to friends and relatives. I am so grateful to you for attending to my requests so quickly and efficiently.

Best Wishes

Rona, Glasgow, November, 2017

Thank you, the service was excellent, very professional and fast.

Kind Regards

Lorna, Dunfermline, November, 2017

My husband and I were very happy with the ease with which we were able to apply for replacements of our parents' birth certificates through your web site, and delighted at how quickly they arrived. It was an impressive contrast with having to deal with French administration!

Liz, France, July, 2017

Ordered on Saturday and on late Monday morning I received an email to say my order had been processed and was on its way to me first class post. Next morning it duly arrived at my address in N.I. Everything on the certificate was exactly as the old one and new passport was duly ordered.

I can’t recommend this service enough. So simple and efficient with updates at every stage in the process.

Bill, Northern Ireland, July, 2017

The service was very much top class.

Got exactly what I wanted and faster than I expected!

Bob, Sevenoaks, July, 2017

I recently required a replacement birth certificate. Previous to researching how to go about this, I had never even heard of Scottish Certificates. I'm glad I have now.

The website was easy to use, payment was simple and the new certificate was here very quickly. Everyone I either spoke to or e-mailed was friendly and helpful. A fantastic service.

Iain, Edinburgh , July, 2017

I needed to send my birth certificate to several Insurance Companies in the UK. I didn't want to send my original old and battered certificate from France to the UK several times, so I used Scottish Certificates to send me copies. I was delighted with your service, both inexpensive and quick. I couldn't have hoped for better and would recommend you without hesitation.

Euan, Aveyron, France, February, 2016

I would like to thank you for the outstanding service you gave me this morning. I had difficulty in making the payment and you sorted this out over the phone. I am most grateful since I need a copy of my birth certificate urgently and I will now have this in 24 hours. In public service you don't always get a high standard of service, and I am refreshed to discover that your standards are exceptionally high.

David, UK, February, 2015

Can I just say how amazing this service is. I recently changed jobs and they want a copy of my birth certificate so for me to get this sorted so quickly really was a weight off my mind. I phoned this morning to ask a quick question and spoke to someone who was really down to earth and a pleasure to deal with.

Stephen, UK, February, 2015

A Scot currently resident in Switzerland, I received my duplicate Birth Certificate very quickly and the person I talked to on the phone at Scottish Certificates, Clackmannanshire Council was extremely helpful.

A. Anderson, Switzerland, April, 2014

Fantastic service from you guys. We got my clients certificate a few days after ordering it..... He was overjoyed and it enabled him to access services that he was unable to do so until then. Thanks again

Mike, Arbroath, Scotland, April, 2014

I was overall very pleased with the service. I was born in Scotland but I am living in Ireland so I thought it would be a real challenge to get a replacement birth certificate, but I couldn't believe how simple it was.

Niamh, Ireland, April, 2014

Australia & New Zealand

I emigrated to Australia and required a copy of my Birth Certificate to support a visa application. Scottish Certificates made the process extremely easy online and after answering a few questions and submitting payment, the replacement certificate arrived within two weeks.

Sandra, Australia, February, 2016

I needed my replacement birth certificate urgently in New Zealand as was applying for residency. Fast, efficient and user friendly service.

Andy, Christchurch, New Zealand, February, 2016

I would have to say that the service provided was First Class, prompt and probably better than expected considering that Clackmannanshire is the smallest county with the longest name in the country, most impressed and would definitely use the service again if required.

Don, Australia, January, 2016

Thank You to Clackmannanshire Council for their fantastically wonderful service. We were in a panic over the need to urgently obtain a replacement Birth Certificate, found your service on the internet, filled in a simple on-line form of relevant details and were totally astounded to receive such a beautifully presented certificate in Australia in just over a week.

Rick, Victoria, Australia, February, 2015

Recently my mother decided to retire and needed to obtain her birth certificate so that this process can be facilitated in Australia. I wish to thank you for your very prompt service in providing this for her. After ordering the certificate online (a very easy to use process) I was delighted to find the certificate in my mail not long afterwards.

Correna, Adelaide, South Australia, February, 2015

I now live in Australia and decided to get a British passport. I required a certified copy of my birth certificate and I applied and paid for the copy via your website. It was an easy process and my certificate was received in Australia within 7 days of first applying. A marvellous service.

John, Queensland, Australia, November, 2013

I received my grandmother Birth certificate today and it was wonderful news and a wee bit exciting to finally place her in our family tree. Without your services we would not have found out this information. I thank you kindly for your help.

Tarea, Queensland, Australia, October 2013

North America

Thank you for helping me receive a copy of my birth certificate - your service was quick and very easy to use!

RH, Texas, October, 2017


Thank you most sincerely. I was amazed at how quickly you sent my records.

Cynthia, USA, February, 2016


Amazing service. Good value. My son lost his birth certificate and this was so easy. We now live in Canada and it would have been a pain in the neck to get it any other way. Would recommend it to anyone.

Jennifer, Canada, February, 2016


I just had to drop you a line to say how pleased I am with the service. I was distraught thinking I didn’t have my birth certificate and it would cause immigration problems. I was worried I would have to fly to Scotland to sort this out, instead I received a replacement sent to Las Vegas for a few pounds.

Richard, Las Vegas, Nevada, USA, July 2015


Your website was very helpful and easy to use. I required replacement birth certificate in order to apply for Retirement Benefits from the US Social Security.

David, Columbia, USA, April 2014


I was very impressed with the speed of the service, especially as I live in Vancouver, Canada. The turnaround from submission to reception was concluded within a week, which far exceeded my expectations.

The ability to do this online rather than by phone was extremely helpful, and the process was very easy to use. Only tip I have is order two at a time and put one in a very safe place, and use the other for copying etc.

Norm, Vancouver, Canada, September, 2013

Middle East

I found the site very easy to navigate around and clear on how to pay; the payment process itself was very smooth and the response time very good.

Tim, Doha, Qatar, November, 2013

I used the website to order a copy of my marriage certificate (somehow I lost the original). The process was fast and easy to follow, and I got the copy in no time.

Tal, Israel, November, 2013

South East Asia

Thank you very much for such fantastic service. This is very much appreciated.

I will recommend your service for any other expats we hear are looking for replacement certificates.

Roger, Hong Kong, October 2013

South Africa

I was delighted with the fast response when I requested a replacement birth certificate. I sent the request around 8 a.m. South Africa time and a little over two hours later I received a reply that the replacement was already in the post. That's what I call Scottish efficiency - but I may just be biased.

Mary, South Africa, July 2017